I have been a member of Anytown Fitness for over two years, and as a loyal member, I would like to draw your attention to several negative features that have crept into the gym over time.
First, I have noticed that you are offering fewer classes than you were last year. I attend several classes regularly, but you have stopped offering my favorite boxing class altogether.
Second, the women's locker room has entered a state of disrepair. The lockers stick and the showers often do not turn on.
Finally, the entertainment at the gym is often broken. Last week, the televisions were not working correctly. The week before, the cable went out.
This degradation of service is unfortunate because I greatly enjoy exercising at Anytown Fitness. I would like to hear from you about your plans for updating and maintaining the gym so that I can decide whether or not to renew my membership for another year. Please send me an email at the address listed below at your earliest convenience. If I have not heard from you within the next two weeks, I am afraid I will have to cancel my membership to your gym.
Thank you very much for your time.
Download this complaint letter — free!
Formatted and ready to use with Microsoft Word, Google Docs, or any other word processor that can open the .DOC file format.
Index of Complaint Letter Examples