I recently purchased a __________ from your company. Unfortunately, it has fallen far short of my expectations. When I attempted to use it, _____________________.
I am appalled at the substandard quality of this product, and will be returning it to you. I expect a refund within two weeks. I paid $____ for it at __(retailer)__. If you have any questions, you can reach me at 555-555-5555.
I hope that I will not be forced to report this incident to the Better Business Bureau and state and federal consumer agencies, as well as popular consumer advocacy blogs.
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Index of Complaint Letter Examples