This adjustment letter can be used to respond to a customer complaint about damaged goods and should accompany compensation.
Dear _________________,
I am writing to let you know that I have received your claim letter requesting $10,000 in damages after your collision.
Upon reviewing your file and perusing the police and eyewitness accounts, I believe that your claim stands and that your request for compensation is legitimate. I would still like to assess the vehicle in question to make sure the damages are in line with the receipts filed by the repair shop. Please retain the vehicle for the next 31 days; we will be in touch concerning an assessment soon.
I am cutting you a check for the full amount requested today. It will go into the mail tomorrow, December 13, and it will arrive at your residence no later than 7 days from today.
Sincerely,
