Recipients of incomplete shipments can use this retail complaint letter to request missing goods.
I am writing in order to rectify a shipping mistake that I believe has been made. On ___________, I ordered ____________ of the following product:
Order Number: ____________________________
While my confirmation email and receipt clearly state that I ordered the product in the amount of _______________________, I received only ___________________ in today's shipment.
I don't know if the missing goods were damaged, lost or simply overlooked, but I'd like to request that they be re-sent immediately, as we require the full shipment urgently. Thank you.