When I placed my ___________ in your skilled nursing home on ___(date)___, I was assured that ___________________. My initial tours of the facility seemed to confirm that our experience would be a positive one.
Instead, I have become increasingly disappointed. Here is what has transpired: ______________________. The final straw came on ___(date)___, when __________________. My loved one is too sweet to say anything to caregivers about it, but I assure you I am not.
Here is what I want: 1. ______________________, 2. ____________________, 3. ___________.
Please contact me at your earliest convenience. Unless I am confident these issues will be resolved, I will begin to look into placing my ___________ in another facility.