Free Letters of Complaint
Refused To Exchange Complaint Letter Letter of Complaint

Dear ___________,

I have never heard of a store that will not exchange full-price, unused, tagged shoes. This really takes the cake.

Not only did your clerk assure me that returns were allowed on unworn shoes, he suggested that I wear them inside for a couple of days just in case. I followed this advice and ultimately determined that the shoes are not a good fit for me. Imagine my surprise when my return was denied.

I am not asking for my money back; store credit would be fine. If you'd like to keep me as a customer, please make this right. I have not yet posted negatively on social media.


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